Playtomic Competitions: What Players Should Know About Club Permissions

Playtomic gives clubs tools to manage bookings and customers, but that does not mean every club employee can change every player’s level. For competition entries, it helps to understand which permission belongs to which role.

Playtomic’s August 2026 guidance describes certified levelling as the work of an appropriately certified instructor, following its Academy assessment route. Ordinary booking administration is a different responsibility.

Read the event’s entry rules

Check which rating an event uses, when eligibility is assessed and how entries are confirmed. A competition may also specify a route for raising an issue or requesting a review.

If an entry appears inconsistent, ask the organiser which rule and record were applied. That gives everyone a specific question to answer.

Keep the claim proportionate

A surprising rating or result alone does not establish that someone misused club permissions. Clarify the action, the responsible role and the event procedure before drawing a conclusion.

For players, the practical habit is straightforward: read the category conditions before entering and keep the organiser’s confirmation. Clear rules make the conversation easier when a number on a screen leaves room for disagreement.